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 On-Line Check-In VS On-Site Check- In

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fjackie
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PostSubject: On-Line Check-In VS On-Site Check- In   Wed May 05, 2010 12:53 pm

Is there any difference?
Advantages?
Disadvantages?
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Buzz2001
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Wed May 05, 2010 1:14 pm

I think the advantages are that everything is ready when you arrive and possibly a shorter line to wait in if its busy when you arrive. The main disadvantage is less CM interaction. Otherwise they are similar.

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zman70
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Wed May 05, 2010 1:17 pm

We did online check in. They had everything ready waiting for me and they have a special check in area (2 or 3 counters) . It was late on a Sunday so it wasn't busy on any of the lines. I think if you do online you have to use that line so it could actually take you longer depending on the lines
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KatMark
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Wed May 05, 2010 1:25 pm

We did online for our trip last September. I can't say whether ot not it is quicker or not because we arrived at midnight and there was NO ONE in the place.

I have heard that with online check in that you get your packet (as everything is already prepared), but you don't get as much CM interaction or them explaining what is in the packet.
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fjackie
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Thu May 06, 2010 11:27 am

I'm sorry...I don't know what a CM is. We should arrive at CSR around 2-4pm I'm guessing it will be crowded? If I do check-in on-line, and I do have questions, will someone go through the packet with us? I really want to get the most out of our Disney vacation! THANKS!!
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Buzz2001
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Thu May 06, 2010 11:37 am

Sorry, sometimes I just assume everyone knows the Disney lingo. CM's are the cast members that work throughout WDW. In this cast, the cast member working behind the front desk at check-in.

I assume they will answer questions but on-line check-in is better for guests that know what to expect and want to zoom in and out, at least that is my sense...I could be wrong. If you get a inexperienced front desk CM, you can always ask to speak with the FSA (Front Desk Services Adviser) who is always a cast member with lots of experience.

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malacajo
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Sat Jun 19, 2010 12:28 pm

You just answered my questions about check in too..I think maybe it sounds like doing it in person might be the better option for us since it will be our first time, I am sure we will have quesitons. What a shock! LOL I had been wondering what the difference is between online and in person.
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Tonichelle
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Sat Jun 19, 2010 1:20 pm

If it's your first time, or it's been a while since you've been back, I'd suggest skipping the online check in.

I haven't used it yet, and I'm going back and forth as to if I want to. This will be teh first time we're DRIVING to CSR, so I am leaning more towards doing the regular check in just because I've never done the parking side of things.
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malacajo
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Sat Jun 19, 2010 2:03 pm

It's our first time to Disney and we are driving so I had better do it in person I guess..
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Tonichelle
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Sun Jun 20, 2010 2:01 pm

You won't regret doing the regular check in. There's something special about talking to someone and them making a big deal about your arrival Smile
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malacajo
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PostSubject: Re: On-Line Check-In VS On-Site Check- In   Sun Jun 20, 2010 2:36 pm

You mean they actually make a big deal when you arrive?? We better take that while we can, wouldn't that be nice for a change....LOL
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frodesen
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PostSubject: online vs in person   Mon Jun 21, 2010 2:33 pm

There does not need to be a choice of one OR the other.

I always encourage people to make all of their Advance Dining Reservations (ADR) as soon as possible after they decide to visit us. Six months before is not too early if you want special locations and character meals. Do the online registration!!!!! Now you are ready to come across the room to the concierge counter. We can spend all of the time that we need to to ensure you have a GREAT experience. Tell us where your room is, tell us your ADR's, tell us what kind of vacation you would like and we will "fine tune" your visit with you.

Some requests are not available. If you wanted to stay in Casitas right now, for instance, you would not be able to. We have all of the buildings near the convention center set aside for a large group of special needs families that visit us every year. We are very popular among service groups like Family Cafe, Childrens' Miracle Network, etc; because we do make their stay as trouble free as possible. I think everyone on this board would respect that.

If you do NOT make your dining reservations early, I can almost promise you that you will not get into: Chef Mickey's, Cinderella's Royal Table, Le Cellier, Crystal Palace, 1900 Park Fare, 'Ohana, Spirit of Aloha, California Grill, and several others ( I can't even do that without a long pre-planning, and I am a club level concierge and my partner is the primary care physician for most of the executive chef's).............It is very upsetting to me, as well as my guest, when they come to me and say that they just decided to "wing it" once they arrrive.

So preplan, do online check in, then visit your friendly resort concierge........we can adjust your accommodations if a better location (for you) is available.
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