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 Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)

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Wiggy
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PostSubject: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 9:56 am

(Warning: Rant!)
Leaving in 4 days for CSR & STILL cannot do the resort online check-in. This is our first on-site Disney stay and want to make our arrival as easy as possible. Faxed in room request already and request is noted on reservation.

Have tried (for 6 days) both the main Disney (disneyworld.disney.go.com) online check-in & the Disney Destinations Walt Disney World Travel Co. link that was emailed! When I call WDW (407-939-7777 & 407-939-7675) to report the problem they say that they are not aware of any problems. Have tried 4 diff. computers at 3 different areas at all hours day & night. Only brings up itinerary and says "Sorry, online check-in is unavailable. Please try again later"

P.S. I also reported that on my reservation my arrival/departure times were inverted (am/pm) Have us arriving at 9:00am (supposed to be pm) & checking out in middle of night instead of afternoon. We are using ME and were told that as long as the flight numbers are correct that they know correct pick-up time. Maybe this is why cannot check-in online?

So afraid will have a bad room location because will arrive after 9pm. Should I just give up? I am a control freak & over-compulsive, so this is getting on my last nerves. So excited about the trip! Thanks for this wonderful site and the information I have found is beyond helpful! thank you ~Wiggy



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Buzz2001
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 9:59 am

Try this link.

LINK

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Buzz2001
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:06 am

Try doing it by copying and pasting the link into a new browser window. It didn't work the way I did above.

https://secure.reservations.disney.go.com/ibcwdw/en_US/_framework/components/processEngine?process=false&pageRender=true

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Wiggy
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:15 am

Buzz2001 wrote:
Try doing it by copying and pasting the link into a new browser window. It didn't work the way I did above.

https://secure.reservations.disney.go.com/ibcwdw/en_US/_framework/components/processEngine?process=false&pageRender=true
Nope still nothing! Thanks SO much for your help! You are the best! Apparently I am destined to check-in upon arrival for some reason.
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:17 am

Nothing came up at all or it gave you an error message? What browser are you using? IE7, IE* or Firefox or Google Chrome?

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Wiggy
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:19 am

Buzz2001 wrote:
Nothing came up at all or it gave you an error message? What browser are you using? IE7, IE* or Firefox or Google Chrome?
Came up still gave online check-in not available message. Used IE8 & tried Mozilla Firefox 3.6.8 and still same.
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Buzz2001
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:24 am

Wiggy wrote:
Buzz2001 wrote:
Nothing came up at all or it gave you an error message? What browser are you using? IE7, IE* or Firefox or Google Chrome?
Came up still gave online check-in not available message.
Did this happen before or after you input your info? It comes up for me put I don't have any info to input.

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Wiggy
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:26 am

Buzz2001 wrote:
Wiggy wrote:
Buzz2001 wrote:
Nothing came up at all or it gave you an error message? What browser are you using? IE7, IE* or Firefox or Google Chrome?
Came up still gave online check-in not available message.
Did this happen before or after you input your info? It comes up for me put I don't have any info to input.
after, take me to the "Book Your Vacation" page when cut & paste your link from above.
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:31 am

I get this page.


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Wiggy
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PostSubject: I get this after pasting your link   Fri Jul 30, 2010 10:35 am

http://bookwdw.reservations.disney.go.com/ibcwdw/en_US/_framework/components/processEngine?process=false&pageRender=true
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:43 am

When I click on what you provided, I get the same thing I posted above. You would have to take a screen shot for me to see what you get.


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Last edited by Buzz2001 on Fri Jul 30, 2010 10:44 am; edited 1 time in total
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Wiggy
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:44 am

Disabled all Kaspersky protection and now get itinerary details from YOUR link but no mention of online check-in (same thing I get from WDW Travel Co email check-in link I received) Really I believe it's a lost cause. Thanks for your help & have a great weekend.
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Buzz2001
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:45 am

When are you leaving?

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Wiggy
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:50 am

Buzz2001 wrote:
When are you leaving?
8/3
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 10:50 am

I sent you a PM.

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Tonichelle
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PostSubject: Re: Cannot do online resort check-in SO Frustrated! (Have tried for 6 days!)   Fri Jul 30, 2010 11:39 pm

honestly I'd prefer to check in face to face anyway.
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